Have you ever gotten an email that gets the hair up on the back of your neck? |} Maybe it activates a knee jerk response in which you would like to respond immediately. We find ourselves leaning nearer to the screen and also our eyes glow. We start to type at record speed, letting loose with our very own new brand of venom and gas the toss onto the fire. We hardly catch our breath and we even find ourselves hitting the keyboard a little hard. And then we hit sandhi, that'll teach them.24 hours later, we've either got an email trail of back and on comments that goes on for pages or we've been called into our manager's workplace or worse yet, human sources, for a few conflict resolution courses. We are a society which moves in such a quick pace. In reality, if it is not instant then we feel it is slow or outdated. When it's the speed of downloads, the shipping from online retail websites or the response time from customer service we need answers and we want to get or provide feedback now.
Key account management might be among the most essential activities in your small business. If your company has a few accounts that make up your entire revenue and profit, then key account management is an essential process to keep and groom those balances for long-term success. By way of example, your operations team might need to have special procedures and people assigned to key accounts, so they are never disappointed in getting services and products. Your marketing group and the key account team need to be in full sync on the products are positioned, how they are priced, and the way they are serviced. Now, here's a hint, an effective key account management application will be doing special things for key accounts that other clients won't have access to, and this can create tension within the sales
No comments:
Post a Comment